Privacy Policy and Legal Disclosures

1. About Our Company (Important Disclosure)

Federal Apostille & Notary Processing is a privately owned document preparation and processing service. We are not a government agency and are not affiliated with or endorsed by any federal, state, or local government authority.

Apostilles, authentications, and legalizations are issued only by the appropriate government offices, including the U.S. Department of State, state Secretaries of State, or foreign embassies and consulates. Our role is to assist clients with document preparation, review, submission, tracking, and return.

2. Scope of Services Disclaimer

FederalApostille.org provides non-legal, non-governmental administrative services, including:
    •    Document intake and review
    •    Notary coordination (where permitted by law)
    •    Apostille and authentication submission assistance
    •    Embassy and consular legalization processing
    •    Document tracking and status updates
    •    Translation coordination (through third-party providers)

We do not provide legal advice, immigration advice, or representation. For legal guidance, customers should consult a licensed attorney or the appropriate government authority.

3. Privacy Policy Overview

We respect your privacy and are committed to protecting your personal and document information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use FederalApostille.org.

4. Information We Collect

We may collect the following types of information:

Personal Information
    •    Full name
    •    Email address
    •    Phone number
    •    Mailing and return addresses

Document Information
    •    Copies of personal, legal, business, or government-issued documents submitted for processing
    •    Country of destination and document usage details

Technical Information
    •    IP address
    •    Browser type
    •    Device information
    •    Website usage data (via cookies or analytics tools)

5. How We Use Your Information

Your information is used solely to:
    •    Process apostille, authentication, or notarization requests
    •    Communicate regarding order status and requirements
    •    Coordinate submissions with government offices or embassies
    •    Provide customer support
    •    Improve website performance and services
    •    Comply with legal and regulatory requirements

We do not sell or rent personal information to third parties.

6. Information Sharing & Third Parties

We may share information only as necessary with:
    •    Government agencies issuing apostilles or authentications
    •    Embassies or consulates for legalization
    •    Licensed notaries (when applicable)
    •    Translation providers (upon request)
    •    Secure shipping carriers (USPS, FedEx, UPS, etc.)
    •    Payment processors for transaction completion

All third parties are required to handle information responsibly and securely.

7. Document Confidentiality & Security

We take document confidentiality seriously and use reasonable administrative, technical, and physical safeguards to protect your information, including:
    •    Secure digital submission portals
    •    Restricted access to documents
    •    Encrypted data transmission where applicable

However, no system is 100% secure, and by using our services you acknowledge and accept this risk.

8. Payments & Refund Policy Disclosure 

    •    Government fees, embassy fees, shipping fees, and completed services are non-refundable
    •    Processing times are estimates only and not guaranteed
    •    Refunds, if any, are handled on a case-by-case basis at our discretion
    •    Chargebacks may result in service suspension

9. Processing Time Disclaimer

Processing times vary based on:
    •    Government office workload
    •    Document type
    •    Destination country
    •    Embassy or consular requirements
    •    Shipping method selected

FederalApostille.org does not control government or embassy processing times and cannot guarantee completion by a specific date.

10. Website Use & Limitation of Liability

By using this website, you agree that:
    •    Services are provided “as is”
    •    FederalApostille.org is not liable for delays caused by government agencies, shipping carriers, or third parties
    •    We are not responsible for consequences resulting from incorrect information provided by the customer

Our maximum liability is limited to the amount paid for services rendered.

11. Cookies & Analytics

We may use cookies and analytics tools to:
    •    Improve website functionality
    •    Monitor performance
    •    Understand user behavior

You may disable cookies in your browser settings, though some features may not function properly.

12. Children’s Privacy

FederalApostille.org does not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be deleted promptly.

13. Changes to This Policy

We reserve the right to update or modify this Privacy Policy and Legal Disclosures at any time. Updates will be posted on this page with a revised effective date.

14. Contact Information

For questions regarding this Privacy Policy or our disclosures, please contact:

Federal Apostille & Notary Processing
Email: submissions@federalapostille.org
Website: https://www.federalapostille.org